Privacy Policy
We understand the importance of looking after the Personal Information that you provide and this notice (“Privacy Notice”) sets out what personal information we collect, why we need to collect it, how we will use your personal information and how long we will store it for.
When collecting the data specified in this privacy notice, we (CVS (UK) Limited t/a Slate Hall Veterinary Services) are the Data Controller.
We will keep our Privacy Notice under regular review. This notice was last updated on 28th July 2025.
How We Use Your Information
We will process your personal information insofar as it is necessary to deal with any enquiry you submit via the Website. Our legal basis for processing your data depends on what you are contacting us about. More often than not it will be based on your consent if it is a general enquiry however if you are a practice owner looking to sell to us then it will be for the performance of a contract.
We may collect your name, address, email address and telephone number so that we can identify you, respond to your enquiry and deal with any correspondence. Please remember to let us know if any of your information changes as soon as possible to ensure the data we hold about you is accurate.
Personal information is also used for, but not limited to, testing out IT systems, research, data analysis, improving our site and developing new products and services. Please note, all data is anonymised and aggregated for these purposes so you aren’t identifiable.
We are also legally and contractually required to use any of the information above for the purposes of preventing and detecting fraud.
How Long We Keep Your Information
We will only store your personal information for as long as necessary to support the purpose for which it was originally collected.
We may hold some of your personal information with other organisations, where data is held in cloud storage or needs to be shared externally to deal with your enquiry for example. We ensure these organisations have suitable data security procedures and only keep the data for as long as necessary and adhere to our retention and deletion policies.
Sharing Your Information
We are required to share your personal information in certain circumstances to ensure that we are able to deal with your enquiry appropriately. Data may be shared with relevant personnel within Slate Hall Group. In each case we will only share the data necessary for the purpose.
Each recipient is required to have in place comparable data security measures and to be fully compliant with relevant data protection legislation.
We will not share your information with any third parties for the purposes of direct marketing.
Where We Store Your Information
All of the personal information we process is stored within the UK or European Economic Area (EEA). Therefore, we can guarantee that your data will be handled in accordance with the UK and EU General Data Protection Regulations.
Your Rights
You have a number of rights relating to your personal information, which includes:
- The right to be informed about how your personal information is used, most of which is within this notice.
- The right to access personal information we hold about you.
- The right to rectify personal information we hold about you if it is inaccurate or incomplete.
- The right to request that we delete your data, stop processing it or collecting it in some circumstances.
If you wish to exercise any of these rights, or have any questions, please contact us via the contact details at the end of this notice.
How To Contact Us
If you have any questions about this notice, want us to stop using your information or exercise any of your rights then please don’t hesitate to contact us via the following methods:
Post
Practice Director, Slate Hall Veterinary Services, 27 Cow Lane, Rampton, Cambridgeshire, CB24 8QG.
info@slatehall.co.uk
Complaints
If you have any concerns about our use of your personal information, you can make a complaint to us via the contact details above.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Privacy Policy — Slate Hall VSC
Last updated: 17 June 2026
Slate Hall VSC (“we”, “our”, or “us”) respects your privacy and is committed to protecting it.
Scope
This Privacy Policy applies to the Slate Hall VSC mobile application distributed via Google Play.
Data Collection Summary
Slate Hall VSC does not collect, process, store, or share any personal or non-personal data under any circumstances.
This includes, but is not limited to:
- Personal information
- Device information
- Usage data
- Analytics or tracking information
All functionality of the app operates entirely on your device.
Data Collection
Slate Hall VSC does not collect, store, transmit, or process any personal or non-personal information.
We do not gather any information about:
- You as a user
- Your device
- How you interact with the app
No data is sent to external servers at any time.
Permissions
Slate Hall VSC does not request, require, or access any device permissions, including sensitive permissions.
Third-Party Services
Slate Hall VSC does not use any third-party services, including but not limited to:
- Analytics tools (e.g., Firebase)
- Advertising SDKs
- Crash reporting systems
- Tracking technologies
Data Sharing
Because no data is collected, no data is shared with any third parties.
Google Play Data Safety Compliance
In accordance with Google Play’s Data Safety requirements, Slate Hall VSC:
- Does not collect any user data
- Does not share any user data with third parties
- Does not transmit any data off the device
Children’s Privacy
Slate Hall VSC does not collect any data from users of any age, including children under 13 (or the equivalent minimum age in applicable jurisdictions).
Legal Basis (UK GDPR)
Since Slate Hall VSC does not collect or process personal data, no legal basis for processing under the UK GDPR is required.
Jurisdiction
This Privacy Policy is governed by applicable data protection laws of the United Kingdom.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
